Shipping & Delivery
How long will it take to get my package?
Expect your map within 5-10 days.
How much does it cost?
Enjoy shipping at no extra cost on all orders for a seamless shopping experience.
Products
What frames are available?
We offer our maps in classic frames to suit a range of interiors and styles.
Choose from:
- timeless and versatile
- clean and contemporary
- subtle and modern
- warm and elegant
- sleek and refined
- rich and traditional
- soft and neutral
Prefer a minimalist look? You can also order your map frameless for a clean, print-only presentation.
What print sizes are available?
Available Sizes
Choose the format that suits your space and style:
- A4: 8.27 × 11.69 in (210 × 297 mm)
- A3: 11.69 × 16.54 in (297 × 420 mm)
- A2: 16.54 × 23.39 in (420 × 594 mm)
- A high-resolution A4 file delivered straight to your inbox, ready for printing.
What frame glaze options are available?
All our frames feature crystal-clear Perspex glazing – lightweight, shatter-resistant, and offering excellent clarity to protect and showcase your print.
Every frame is finished with high-quality Perspex glazing, combining exceptional clarity with durability and UV resistance for long-lasting protection.
We use premium Perspex glazing in all our frames, ensuring your artwork is beautifully displayed while remaining lightweight, safe, and protected for years to come.
If you want, I can also weave that into your “What frames are available?” section so it flows naturally right after listing the colours and style options.
Paper & print quality?
Printed on 200 gsm Enhanced Matte Art Paper, a smooth, archival-quality fine art paper that produces vibrant colours and sharp details with a soft, non-reflective finish.
Returns & Refunds
Who should I to contact if I have any queries?
Contact support@chartedlines.com for professional guidance.
How do I request a refund?
Due to the custom nature of our prints, we do not offer standard returns. However, we stand by the quality of our work and guarantee 100% accuracy. If you notice any errors or quality issues, we’ll make it right with a correction or a full refund. Please contact us at support@chartedlines.com for assistance.
Payments & Safety
Do you accept online payments?
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
What forms of payment do you accept?
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Is my payment data safe with you?
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.